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Wrong Stock Image Associated with File ID

Community Beginner ,
Nov 14, 2022 Nov 14, 2022

Adobe Stock file ID 249271955 has an incorrect downlaod asset compared to the expected preview.

 

The first image is the expected vector asset. The second image is what was downloaded when a credit was spent attempting to license it.

 

01_AdobeStock_249271955_Expected.png

02_AdobeStock_249271955_Actual.png

TOPICS
Download , Licensing
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correct answers 1 Correct answer

Adobe Employee , Dec 08, 2022 Dec 08, 2022

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

mismatch 249271955.PNG

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Community Expert ,
Dec 08, 2022 Dec 08, 2022

Sorry for not getting back to you sooner. This is for @Contributor1 to check.

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Dec 08, 2022 Dec 08, 2022

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

mismatch 249271955.PNG

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Community Beginner ,
Dec 11, 2022 Dec 11, 2022
LATEST

Thanks much for your help!

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