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You are not using this service why are you trying to charge me

New Here ,
Jul 21, 2023 Jul 21, 2023

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You are not using this service why are you trying to charge me ? 

 

Really i not understand this company try scam or  ? 

TOPICS
General , Plans and purchase , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jul 21, 2023 Jul 21, 2023

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


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Adobe Employee ,
Jul 21, 2023 Jul 21, 2023

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You've posted in the Adobe Stock community forum. Do you have a question about Adobe Stock?

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New Here ,
Jul 21, 2023 Jul 21, 2023

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I used 5 days of the trial period no more ? 

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New Here ,
Jul 21, 2023 Jul 21, 2023

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Yes I am charged for any stock who this stock?

You do things without permission ......................

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Adobe Employee ,
Jul 21, 2023 Jul 21, 2023

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


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New Here ,
Jul 21, 2023 Jul 21, 2023

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This is a robot not a real assistant ? 

You are interesting ........

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New Here ,
Jul 21, 2023 Jul 21, 2023

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Why is it a free trial when you want money from me for 5 days 

First, the application does not run on a weak machine

second the trial period is more than 5 days 

but you want money for 5 days 🙂

 

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Adobe Employee ,
Jul 21, 2023 Jul 21, 2023

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Please note that if English is not your first language you can post in your native language and the translation tool on the site works quite well. That being said, I've posted the information you need to take care of this.

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Community Expert ,
Jul 21, 2023 Jul 21, 2023

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Your comments don't make sense. Please post in your native language so that you can be understood.

Jill C., Forum Volunteer

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Community Expert ,
Jul 23, 2023 Jul 23, 2023

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LATEST
quote

First, the application does not run on a weak machine


By @Andrei31227029kf1e

Adobe stock is not an application. I can use Adobe stock even on my phone.

 

Contact Adobe customer service as indicated here. It's not a robot, a bot just asks initial questions and based on your answers, the bot recommends actions or connects with an Adobe agent. Type “agent” to bypass the initial questioning, but you risk that the agent is not explicitly trained to solve your specific problem.

 

And again: Interacting here is much more profitable for all of us if your requests are understandable. So I really would urge you to post in your language. The translation here is very good.

ABAMBO | Hard- and Software Engineer | Photographer

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