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New Here ,
Dec 08, 2021 Dec 08, 2021

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Hi,

 

I cannot license some of the stock photos like this one: https://stock.adobe.com/ch_de/images/bim-building-model-of-columns-beams-ties-girders-the-metal-stru...

 

I have a Adobe Stock - 10 assets a month subscription. What is the problem? Thanks in advance. 

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Adobe Employee , Dec 09, 2021 Dec 09, 2021
I can see by your Adobe ID that you are located in Turkey. Users from Turkey have restricted access to Adobe Stock. If you don't see the asset when searching the site from your locale, https://stock.adobe.com/tr then the asset is not available to you.

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Adobe Community Professional ,
Dec 08, 2021 Dec 08, 2021

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Are you located in Switzerland? If not, you need to set the region to your country before licensing.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 09, 2021 Dec 09, 2021

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Hi,

 

thanks for the advice but it is not the problem. I pay attention to that. A friend of mine tried to license the same photo as I do and he was not able to license it either.

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Adobe Employee ,
Dec 09, 2021 Dec 09, 2021

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I can see by your Adobe ID that you are located in Turkey. Users from Turkey have restricted access to Adobe Stock. If you don't see the asset when searching the site from your locale, https://stock.adobe.com/tr then the asset is not available to you.

EBQ

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New Here ,
Dec 09, 2021 Dec 09, 2021

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Yeah, that's the problem. Thanks for the help.

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Adobe Community Professional ,
Dec 11, 2021 Dec 11, 2021

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Your URL was Swiss… but Adobe provides localized experience and that means unfortunately for you that some assets are not available. The test is easy, if you do not see it with your local account and region, you can't buy it.

ABAMBO | Hard- and Software Engineer | Photographer

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