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Your case number: ADB-4385133-J2T7 Clark Kent

New Here ,
Nov 05, 2018 Nov 05, 2018

You could help me return my $ charge from last Friday, Nov. 02 2018.

- Because I'll do not use my membership any more, I just finished my Trial Mode.

I have 2 weeks or more without using Adobe Stock.

Thanks for your valuable help.

737
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correct answers 1 Correct answer

Adobe Employee , Nov 05, 2018 Nov 05, 2018

Hi Viteman,

Please try contacting our customer service again regarding the issue. I looked up the case number you referenced and it looks like you and the agent you were working with became disconnected. Unfortunately refunds are not something we would be able to assist you with through the forums and would required working with our support directly via phone or chat.

Could you try contacting them again via Adobe Customer Care contact page.

Thanks,

- Dave

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Adobe Employee ,
Nov 05, 2018 Nov 05, 2018
LATEST

Hi Viteman,

Please try contacting our customer service again regarding the issue. I looked up the case number you referenced and it looks like you and the agent you were working with became disconnected. Unfortunately refunds are not something we would be able to assist you with through the forums and would required working with our support directly via phone or chat.

Could you try contacting them again via Adobe Customer Care contact page.

Thanks,

- Dave

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines