Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Locked

Zahlungsproblem

New Here ,
Mar 02, 2018 Mar 02, 2018

Copy link to clipboard

Copied

Hallo,

ich habe nun mehrfach versucht ein Bild zu lizensieren und es wird mir wiederholt ein Fehler hinsichtlich der Zahlungsmethode angezeigt. Es heißt, dass ich meine Zahlungsinformationen ändern solle, wobei die angegebene Zahlungsmethode für mein CC Abo ohne Probleme funktioniert.

Leider bekomme ich keine Art von Support weder Telefonisch noch von den "Hilfe" Ressourcen.

Danke,

Views

360

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Mar 08, 2018 Mar 08, 2018
Hi Louis,I checked your account and it seems that the issue has been rectified with the billing and you would be able to license an image successfully.Regards,Sheena

Likes

Translate

Translate
LEGEND ,
Mar 03, 2018 Mar 03, 2018

Copy link to clipboard

Copied

If you are on Twitter, reach out to @AdobeCare for account related issues. You will get faster results that there than a user forum.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 08, 2018 Mar 08, 2018

Copy link to clipboard

Copied

Hi Louis,

I checked your account and it seems that the issue has been rectified with the billing and you would be able to license an image successfully.

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2019 Oct 27, 2019

Copy link to clipboard

Copied

LATEST

i have the same problem, please help

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started