5 credits bought - 4 left

New Here ,
Apr 27, 2018

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I bought 5 credits - I have 4 left but now I have to buy another 5 to download a picture? This makes no sense.

Hi Patric

We had an issue recently where Credit Packs did not provision correctly so you only received 1 license instead of 5 credits.  I've corrected this.

Sorry for any inconvenience caused.

Kind regards

Bev

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5 credits bought - 4 left

New Here ,
Apr 27, 2018

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I bought 5 credits - I have 4 left but now I have to buy another 5 to download a picture? This makes no sense.

Hi Patric

We had an issue recently where Credit Packs did not provision correctly so you only received 1 license instead of 5 credits.  I've corrected this.

Sorry for any inconvenience caused.

Kind regards

Bev

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79

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Apr 27, 2018 0
Adobe Employee ,
Apr 27, 2018

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Hi Patric

We had an issue recently where Credit Packs did not provision correctly so you only received 1 license instead of 5 credits.  I've corrected this.

Sorry for any inconvenience caused.

Kind regards

Bev

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Apr 27, 2018 2
patric1 LATEST
New Here ,
Apr 27, 2018

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Thank you!

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Apr 27, 2018 0
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