5 credits bought - 4 left

New Here ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

I bought 5 credits - I have 4 left but now I have to buy another 5 to download a picture? This makes no sense.

Views

116

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Apr 27, 2018 Apr 27, 2018
Hi PatricWe had an issue recently where Credit Packs did not provision correctly so you only received 1 license instead of 5 credits.  I've corrected this.Sorry for any inconvenience caused.Kind regardsBev

Likes

Translate

Translate
Adobe Employee ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

Hi Patric

We had an issue recently where Credit Packs did not provision correctly so you only received 1 license instead of 5 credits.  I've corrected this.

Sorry for any inconvenience caused.

Kind regards

Bev

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 27, 2018 Apr 27, 2018

Copy link to clipboard

Copied

LATEST

Thank you!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines