A mockup of a iPhone 11 says in the title that it's a psd file included but it's vector or jpeg.

New Here ,
Feb 08, 2021 Feb 08, 2021

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So I feel confused and cheated. File number is 355832303. I need the psd with smart objects. Now I only got a vector file and a jpeg. Can this be fixed of do I get my money back?

 

Br,

Tommi

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Asset Quality, General

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Most Valuable Participant ,
Feb 08, 2021 Feb 08, 2021

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It is extraordinary to find this in Adobe stock. Not only do we have a completely false description, the submission should have been rejected on IP grounds several times over. Has someone found a way to bypass all Adobe's modartatoe checks?

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

I will request the content team review the file.

EBQ

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