Abbonamento Adobe Stock ma Licenze non disponibili

Oct 23, 2017

Copy link to clipboard

Copied

Faccio parte di un team di 5 membri - ID A757E4DA5FA79CF144DA. Sono amministratore.

Nel team io ed un altro utente abbiamo la licenza Creative Coud All Apps + Adobe Stock.

Purtroppo non riesco ad ottenere la licenza per le immagini in preview presenti nella libreria.

Messaggio:

Schermata_Adobe_Stock.jpg

Sono loggato col mio nome di membro/amministratore.

Quale potrebbe essere il problema?

Grazie.

Buona serata.

Hi Regione,

Would you mind reaching out to the support team here:

Support FAQ: How can I contact Adobe for support? as they would be able to verify your account details and fix the issue for you.

In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

166

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Abbonamento Adobe Stock ma Licenze non disponibili

Oct 23, 2017

Copy link to clipboard

Copied

Faccio parte di un team di 5 membri - ID A757E4DA5FA79CF144DA. Sono amministratore.

Nel team io ed un altro utente abbiamo la licenza Creative Coud All Apps + Adobe Stock.

Purtroppo non riesco ad ottenere la licenza per le immagini in preview presenti nella libreria.

Messaggio:

Schermata_Adobe_Stock.jpg

Sono loggato col mio nome di membro/amministratore.

Quale potrebbe essere il problema?

Grazie.

Buona serata.

Hi Regione,

Would you mind reaching out to the support team here:

Support FAQ: How can I contact Adobe for support? as they would be able to verify your account details and fix the issue for you.

In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

167

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 23, 2017 0
LEGEND ,
Oct 23, 2017

Copy link to clipboard

Copied

Are you able to license through the stock website?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 23, 2017 1
Oct 23, 2017

Copy link to clipboard

Copied

Sì, sono loggato sia sul sito che in Photoshop.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 23, 2017 0
Oct 25, 2017

Copy link to clipboard

Copied

No, non risultano licenze disponibili per scaricare immagini né su sito Stock, né in Photoshop. Sto pagando per un servizio che non funziona. Vi chiedo di porre velocemente rimedio. Grazie.

Schermata_Adobe_Stock.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 25, 2017 0
Adobe Employee ,
Oct 25, 2017

Copy link to clipboard

Copied

Hi Regione,

Would you mind reaching out to the support team here:

Support FAQ: How can I contact Adobe for support? as they would be able to verify your account details and fix the issue for you.

In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 25, 2017 1
Jan 07, 2019

Copy link to clipboard

Copied

Hi everyone!!

I had on my account 480 disposable images,

but if I want download it page says that I have to buy a license,

What does it mean? What are those 480 images?

I wait for your answer,

thank you a lot

Manuela

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 07, 2019 0
Abambo LATEST
Adobe Community Professional ,
Jan 07, 2019

Copy link to clipboard

Copied

Hi Manuela,

Sorry about the problem, there are, however, different possible cases. So please answer first the questions below, before we could give qualified advice.

Did you cancel your subscription?

What asset do you want to download?

Abambo.

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 07, 2019 1
Resources
Buy Adobe Stock
Getting Started