Accident

New Here ,
Jul 14, 2020 Jul 14, 2020

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I accidentally licensed a picture I need to see about getting that refund it please thank you

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Adobe Community Professional ,
Jul 14, 2020 Jul 14, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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Adobe Employee ,
Nov 13, 2020 Nov 13, 2020

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Hi Jennifer.gb,

Can you pl share asset ID accidently licensed at your end.

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