Accidental Adobe Stock License

Community Beginner ,
Oct 10, 2019 Oct 10, 2019

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Hello, I accidentally licensed something under my Adobe Stock account - is there a way to unlicense it so I can get back my credit?

 

Thank you so much for your help!

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Adobe Employee ,
Oct 10, 2019 Oct 10, 2019

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Hi there, 

 

Could you please share the file ID?

 

Thanks 

Kanika 

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Community Beginner ,
Oct 10, 2019 Oct 10, 2019

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Hello,

 

The ID of the recent license is: #48557844

 

I actually accidentally licensed two other images over the past month (#266098435 and #167424338) - is there anyway to get these unlicensed / receive back my credits? I just learned about posting to ask this question >_< If not, I understand!

 

Thank you so much for the quick reply and have a great day! 🙂

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Adobe Employee ,
Oct 11, 2019 Oct 11, 2019

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As it's not possible for us to unlicense an image for you, I have added 3 extra image licenses to your account. Hope that helps.

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Community Beginner ,
Oct 11, 2019 Oct 11, 2019

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Thank you so very much, Kanika! I will make sure to prevent any accidents in the future. Have a great day! 🙂

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New Here ,
Oct 15, 2019 Oct 15, 2019

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Hello Kanika,

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New Here ,
Oct 15, 2019 Oct 15, 2019

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Hello Kanika, I just accidentally licensed one too. Can you unlicense it? Image 120849140 . I was just trying to save it to my libary. The website design is causing a lot of people to make this mistake over and over (I see this problem goes back to 2015)

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