Accidental image license

Explorer ,
Apr 20, 2018

Copy link to clipboard

Copied

Hi,

I'm new to to Adobe Stock and have accidentally pressed the license button for an image rather than the preview. D'oh! I can't fund any undo process, am I missing something obvious in the interface to de-license it or is it not possible?

thanks,

tom.

Hi Tom,

Thanks for the information.

I have added 1 license to your account so that you can use it for a different image.

Regards,

Sheena

Views

119

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Accidental image license

Explorer ,
Apr 20, 2018

Copy link to clipboard

Copied

Hi,

I'm new to to Adobe Stock and have accidentally pressed the license button for an image rather than the preview. D'oh! I can't fund any undo process, am I missing something obvious in the interface to de-license it or is it not possible?

thanks,

tom.

Hi Tom,

Thanks for the information.

I have added 1 license to your account so that you can use it for a different image.

Regards,

Sheena

Views

120

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 20, 2018 0
Adobe Employee ,
Apr 20, 2018

Copy link to clipboard

Copied

Hi Tom,

I apologize for the trouble here as faced by you.

Unfortunately there is no way of unlicensing an image which has been licensed once but please confirm me the image# so that I can help you better.

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 20, 2018 1
Explorer ,
Apr 23, 2018

Copy link to clipboard

Copied

Hi Sheena,

Many thanks for the confirmation that I've not missed anything in regard to unlicensing.  The image in question was: 50804197

thanks,

tom.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 23, 2018 0
Explorer ,
Apr 23, 2018

Copy link to clipboard

Copied

Hi Sheena,

Many thanks for the confirmation that I've not missed anything in regard to unlicensing.  The image in question was: 50804197

thanks,

tom.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 23, 2018 0
Adobe Employee ,
Apr 23, 2018

Copy link to clipboard

Copied

Hi Tom,

Thanks for the information.

I have added 1 license to your account so that you can use it for a different image.

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 23, 2018 1
Thom_Jax LATEST
Explorer ,
Apr 25, 2018

Copy link to clipboard

Copied

Hi Sheena,

This is really kind, thanks. And now I'm alerted to the fact there is no undo button I will pay more attention to which button I'm pressing in the future.

thanks again.

tom.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Apr 25, 2018 0
Resources
Buy Adobe Stock
Getting Started