Accidental license of an image

Community Beginner ,
Jun 06, 2019

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I accidentally licensed an image while scrolling.

#216616266

Can someone reverse this?

Hi there,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Adobe Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Sheena

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Accidental license of an image

Community Beginner ,
Jun 06, 2019

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I accidentally licensed an image while scrolling.

#216616266

Can someone reverse this?

Hi there,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Adobe Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Sheena

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Jun 06, 2019 0
Adobe Community Professional ,
Jun 07, 2019

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Unfortunately it is not possible to unlicense. I would love that feature...

You need to Contact Customer Care for a return of image credit or wait for Sheena Kaul​ to intervene.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jun 07, 2019 1
Community Beginner ,
Jun 07, 2019

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Thank you!

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Jun 07, 2019 1
Adobe Employee ,
Jun 10, 2019

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You're welcome!

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Jun 10, 2019 0
Adobe Employee ,
Jun 07, 2019

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Hi there,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Adobe Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Sheena

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Jun 07, 2019 1
Community Beginner ,
Jun 07, 2019

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Much appreciated!

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Jun 07, 2019 0
New Here ,
Oct 21, 2019

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Hi,

I was scrolling through stock images looking for images for something I was working on. While scrolling, I accidentally licensed image #291645665. Could I please get a credit, it is not an image I need or would use. 

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Oct 21, 2019 0
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