accidental license

New Here ,
Nov 12, 2020 Nov 12, 2020

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Hi there, I have accidently licensed an image thinking I was downloading a preview. Is there a way to unlicense it?

 

Many thanks,

M

TOPICS
Download, Licensing, Plans and purchase

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Adobe Employee ,
Nov 18, 2020 Nov 18, 2020

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Hello requstlyMike,

We cannot unlicense asset once licensed but can grant you a replacement license. 

Can you pl. share the asset ID you have accidently licensed at your end. 

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New Here ,
Nov 19, 2020 Nov 19, 2020

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Hi, the asset ID is 228535251

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Adobe Employee ,
Dec 04, 2020 Dec 04, 2020

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Hello requstlyMike,

I have verified that you have licensed asset and have granted you a replacement license. Please delete asset from any downloads or library at your end.

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