Accidental Licensing

New Here ,
Jul 11, 2017

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Image number 109769330, I wanted the .ai file not the .jpg. Can I get the license reversed for the jpg? Let me know.

Hi Sandi,

As you mentioned that you licensed an image accidentally since there is no way to un-license an image, I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to reach out to us for any other issue.

Thanks

Kanika

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Accidental Licensing

New Here ,
Jul 11, 2017

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Copied

Image number 109769330, I wanted the .ai file not the .jpg. Can I get the license reversed for the jpg? Let me know.

Hi Sandi,

As you mentioned that you licensed an image accidentally since there is no way to un-license an image, I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to reach out to us for any other issue.

Thanks

Kanika

Views

99

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 11, 2017 0
Adobe Employee ,
Jul 11, 2017

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Hi Sandi,

As you mentioned that you licensed an image accidentally since there is no way to un-license an image, I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to reach out to us for any other issue.

Thanks

Kanika

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Jul 11, 2017 0
New Here ,
Jul 11, 2017

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Thanks so much, I appreciate your help!

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Jul 11, 2017 0
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Adobe Employee ,
Jul 11, 2017

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You're welcome!

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Jul 11, 2017 0
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