Accidental licensing

New Here ,
Jul 06, 2018 Jul 06, 2018

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Hi there,

I accidentally licensed an image as I was browsing on my tablet. There was no prompt or anything.

Is there any way to undo this?

Thanks!

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correct answers 1 Correct Answer

Adobe Employee , Aug 01, 2018 Aug 01, 2018
Hi there,You may also Contact Customer Care for more detailed troubleshooting.Regards,Sheena

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Adobe Employee ,
Jul 06, 2018 Jul 06, 2018

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Hi Antonette,

Sorry to hear that.

Can you please share the file ID which you have accidentally licensed so that we can further assist you?

Regards,

Twarita

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Adobe Employee ,
Aug 01, 2018 Aug 01, 2018

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Hi there,

You may also Contact Customer Care for more detailed troubleshooting.

Regards,

Sheena

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