Accidental Purchase

[mem1111]

I accidentally clicked the wrong button and purchased an image instead of saving a preview to my CC Library. Is there anyway to return the image since I'm not using it?

[twaritar3263062]

Hi Michaella,

Sorry for the delay in response.

Please share the file ID which you have accidentally licensed so that we can further assist you.

Regards,

Twarita

[mem1111]

Hi!

The file ID is 103821089

Thank you,
Michaella

[twaritar3263062 · Accepted solution]

Michaella,

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita