Accidental Purchase

New Here ,
Oct 11, 2017 Oct 11, 2017

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Hello, I accidentally purchased an image by mistake. Is there any way to unlicensed the image for a refund?

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correct answers 1 Correct Answer

Adobe Employee , Oct 11, 2017 Oct 11, 2017
I have added an image credit to your account so that you can license a different image instead.Let us know if this helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Oct 11, 2017 Oct 11, 2017

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Hi Jesse,

Can you please share the image ID so that we can further help you with the issue.

Regards,

Twarita

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New Here ,
Oct 11, 2017 Oct 11, 2017

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Absolutely. I purchased #58820069 accidentally.

Thanks

Jesse

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Adobe Employee ,
Oct 11, 2017 Oct 11, 2017

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I have added an image credit to your account so that you can license a different image instead.

Let us know if this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Oct 11, 2017 Oct 11, 2017

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Great Thank you!

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Adobe Employee ,
Oct 11, 2017 Oct 11, 2017

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You are welcome!

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