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Accidentally bought Adobe Stock

New Here ,
Apr 25, 2018 Apr 25, 2018

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Hello, I have accidentally bought Adobe Stock. As I never intended to buy it, and I am not able to find a way to cancel it, I would like to ask you what I can do.

Thanks!

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correct answers 1 Correct answer

Adobe Employee , Apr 25, 2018 Apr 25, 2018

Hi Massimo,

Sorry to hear that.

You can now self-cancel your Stock plan. Please follow the steps as mentioned in the help document to understand the workflow: Cancel your Adobe Stock membership

You may also contact our support team Support FAQ: How can I contact Adobe for support?  for cancellation and refund related requests.

If you face any troubles, feel free to update this thread so that we can assist you further.

Regards

Twarita

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Adobe Employee ,
Apr 25, 2018 Apr 25, 2018

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Hi Massimo,

Sorry to hear that.

You can now self-cancel your Stock plan. Please follow the steps as mentioned in the help document to understand the workflow: Cancel your Adobe Stock membership

You may also contact our support team Support FAQ: How can I contact Adobe for support?  for cancellation and refund related requests.

If you face any troubles, feel free to update this thread so that we can assist you further.

Regards

Twarita

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