accidentally licensed 2 images

New Here ,
Jul 29, 2019 Jul 29, 2019

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I am new to Adobe Creative Cloud and was perusing the Adobe Stock images.  I licensed 3 images thinking it was like "favoriting" them.  Can you credit me the 3 images for the sake of goodwill?  I need 10 for sure this month as I'm creating my wedding invitations.

Thank you,

Mikayla

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Adobe Employee , Jul 30, 2019 Jul 30, 2019
Thank you for sharing the details. I have added 3 replacement licenses to your account. Hope that helps ! Thanks Kanika

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Adobe Employee ,
Jul 30, 2019 Jul 30, 2019

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Hi Mikayla,

Could you please share the image Id's that you licensed?

Thanks

Kanika

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New Here ,
Jul 30, 2019 Jul 30, 2019

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There are 3 images:  #252180105

                                   220014126

                                       215776336

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Adobe Employee ,
Jul 30, 2019 Jul 30, 2019

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Thank you for sharing the details. I have added 3 replacement licenses to your account.

Hope that helps !

Thanks

Kanika

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Adobe Employee ,
Jul 31, 2019 Jul 31, 2019

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Hi M.J.,

I work on the Adobe Stock engineering team and told our product manager about your experience and she wanted to know more. Can you tell me what steps you took when you accidentally licensed these assets? If you have screenshots that would help us too.

EBQ

EBQ

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Adobe Employee ,
Jul 31, 2019 Jul 31, 2019

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Hi Mikayla,

EvilBugQueen1​ passed along your feedback to me. I'm a PM on Stock -- I sent you a DM with a couple of follow ups, would you mind taking a look when you have a chance? Thanks so much!

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