Accidentally licensed 2 images

New Here ,
Mar 24, 2020 Mar 24, 2020

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Hello,

I accidentally licensed 2 images (No 145644281 and 139581534 ).
Is there any way to change these to 2 others?

 

Best regards

Yvonne

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Licensing, Troubleshooting

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Adobe Employee ,
Mar 25, 2020 Mar 25, 2020

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HelloYvonneCGN,

I have verified that you have licensed these 2 assets and have granted you two replacement license. Please delete these assets from any downloads or library at your end.

Thanks !!!!

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New Here ,
Mar 25, 2020 Mar 25, 2020

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Thank you very much!!!

I have already deleted them and will of course not use them.

 

Thank you!

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New Here ,
May 02, 2020 May 02, 2020

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Hi there, I have the same issue, accidentally licensed 3 images. Is there anything you could do please? Thank you!

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Adobe Employee ,
May 04, 2020 May 04, 2020

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Hello info@decolurehome.com,

Please share File ID's for the asset accidently licensed at your end. 

Regards

Van100

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New Here ,
May 05, 2020 May 05, 2020

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Hello! Please see below. 

#115727495

#86392718

#309720569

Thank you in advance, Anna.

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Adobe Employee ,
May 19, 2020 May 19, 2020

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Hello info@decolurehome.com,

I have verified that you have licensed asset ids #115727495,#86392718,#309720569 and have granted you 3 replacement license. Please delete these assets from any downloads or library at your end.

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