Accidentally Licensed a Photo

New Here ,
Dec 17, 2018 Dec 17, 2018

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Hello,

I accidentally licensed a photo (File #169476388) when I meant to preview the image in Illustrator. How can I refund the licensed photo and gain back the credit?

Thank you!

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Adobe Employee , Dec 18, 2018 Dec 18, 2018
Hi Kristy,Sorry to hear that.Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.Hope that helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Dec 18, 2018 Dec 18, 2018

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Hi Kristy,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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