Accidentally licensed a photo

New Here ,
Jul 03, 2019

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Hi there, I was scrolling through and accidentally purchased photo #131587828. Is there any way I can get it refunded?

Hi S. W.,

Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

EBQ

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Accidentally licensed a photo

New Here ,
Jul 03, 2019

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Copied

Hi there, I was scrolling through and accidentally purchased photo #131587828. Is there any way I can get it refunded?

Hi S. W.,

Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

EBQ

Views

149

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 03, 2019 0
Adobe Community Professional ,
Jul 04, 2019

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You may need to wait until friendly Sheena Kaul​ or friendly EvilBugQueen1​ intervening. July 4th is ahead, so Adobe is currently operating in low energy mode for NA.

You could, however, try to Contact Customer Care on this.

Report back if you need further help.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jul 04, 2019 1
Adobe Employee ,
Jul 08, 2019

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Hi S. W.,

Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

EBQ

EBQ

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Jul 08, 2019 0
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