Accidentally licensed a stock photo

Nov 13, 2019

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Oops, like several others I accidentally licensed a stock photo while looking for the one that I really wanted.


I accidentally licensed#256168732 when I was trying to find #256168925 in the series. Could someone please help me un-license #256168732?

Thanks!
Albert

Hi A.,

We are not able to un-license, but I did confirm that you licensed this asset and I granted you a replacement license for the image.

 

EBQ

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Licensing, Plans and purchase, Troubleshooting

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Accidentally licensed a stock photo

Nov 13, 2019

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Oops, like several others I accidentally licensed a stock photo while looking for the one that I really wanted.


I accidentally licensed#256168732 when I was trying to find #256168925 in the series. Could someone please help me un-license #256168732?

Thanks!
Albert

Hi A.,

We are not able to un-license, but I did confirm that you licensed this asset and I granted you a replacement license for the image.

 

EBQ

TOPICS
Licensing, Plans and purchase, Troubleshooting

Views

393

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Nov 13, 2019 1
Nov 13, 2019

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nevermind

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Nov 13, 2019 0
Adobe Employee ,
Nov 15, 2019

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Hello A.,

Do you still need assistance?

EBQ

EBQ

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Nov 15, 2019 0
Nov 15, 2019

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Yes, please. Thanks EBQ.

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Nov 15, 2019 0
Adobe Employee ,
Nov 15, 2019

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Hi A.,

We are not able to un-license, but I did confirm that you licensed this asset and I granted you a replacement license for the image.

 

EBQ

EBQ

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Nov 15, 2019 1
Nov 18, 2019

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Thank you EBQ!

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Nov 18, 2019 0
Apr 26, 2020

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Same here, I clicked on an image for preview but just before clicking the License button appeared so I had no chance to cancel this process. Would be nice if I could have a replacement license for #105116849 - thanks!

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Apr 26, 2020 0
May 01, 2020

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I accidentally clicked "license" on image 21500928 when I intended to just open the image larger. Could you please grant a replacement license? Thanks.

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May 01, 2020 0
Jul 17, 2020

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Me too I have a lot of licenses but I didn't use for my project.

 

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Jul 17, 2020 0
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