Accidentally Licensed a Stock Photo

Community Beginner ,
Mar 16, 2020 Mar 16, 2020

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Hello,

 

I accidentally hit the "license" button instead of "save to library" (it doesn't prompt to ask if you want to download like it does inside an Adobe program so I couldn't stop it from happening).

 

Are you able to help me fix this?

 

Thanks,

Erica

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correct answers 1 Correct Answer

Adobe Employee , Mar 16, 2020 Mar 16, 2020
Hi,  I confirmed that you have licensed this image. I have added an extra license to your account which you can use instead.  Meanwhile, I have left a private message for you. Would you mind answering that?  Thanks  Kanika 

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Adobe Employee ,
Mar 16, 2020 Mar 16, 2020

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Hi Erica, 

Would you mind sharing the File ID that you licensed accidentally?

 

-Kanika

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Community Beginner ,
Mar 16, 2020 Mar 16, 2020

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Hi Kanika,

 

Yes, it is #304290555

 

Thanks,

Erica

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Adobe Employee ,
Mar 16, 2020 Mar 16, 2020

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Hi, 

 

I confirmed that you have licensed this image. I have added an extra license to your account which you can use instead. 

Meanwhile, I have left a private message for you. Would you mind answering that? 

 

Thanks 

Kanika 

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Community Beginner ,
Aug 21, 2020 Aug 21, 2020

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Hi, 

I accidentally licensed the image #323367301, can I please have an added extra license to my account? 

Kind Regards,

Wayne

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New Here ,
Mar 21, 2021 Mar 21, 2021

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I was browsing images on my phone this morning. When I tap to enlarge images to preview them, the Adobe site AUTO LICENSES the picture/s without giving me a choice. I have accidentally licensed a few images I don't need/want. I have deleted some from the license history section, but does that mean I have used up my 10 images now by accident?

 

The ones I wish to KEEP (and which I've downloaded) are: 

#163120143

#298504929

#227957663

 

The others haven't been downloaded. Can you please unlicense all in deleted history? 

 

Thanks.

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New Here ,
Apr 07, 2021 Apr 07, 2021

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I accidentally hit the license button for this image: #290226498 instead of "save to library".  I did not download it. Can you please help me fix this? Thank you! 

 

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