Accidentally Licensed Photos

New Here ,
Jan 11, 2018 Jan 11, 2018

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I see this as a common mistake. You link you're downloading an image to view the file on your computer and you accidentally license an image. I now have 3 images I do not intend to use. There needs to be a confirmation check, not just an auto license.

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Adobe Employee ,
Jan 12, 2018 Jan 12, 2018

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Hi Wendy,

I apologize for the troubled experience.

We are certainly looking into improving the accidentally license issue and I'll pass on your feedback to the Stock team.

I tried to check the Adobe ID on forums but there isn't any Adobe ID registered with the same email.

Could you confirm me the Adobe ID in a private message under which you have accidentally licensed the image so that I can check the same for you?

Regards,

Sheena

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