Accidentally purchased $249 adobe stock image

New Here ,
Feb 12, 2020

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I accidentally purchased a $249 adobe stock image 294689001instead of the regular images that come with my account. Support says they will not refund the image! I don't want to use this image I clicked on it by accident.

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Account management, Licensing

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Accidentally purchased $249 adobe stock image

New Here ,
Feb 12, 2020

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I accidentally purchased a $249 adobe stock image 294689001instead of the regular images that come with my account. Support says they will not refund the image! I don't want to use this image I clicked on it by accident.

TOPICS
Account management, Licensing

Views

29

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Feb 12, 2020 0
Adobe Employee ,
Feb 12, 2020

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Hello elsieb64211074,

With the Adobe ID you are using here on the forums I was able to look up your case notes. The agent noted that the transaction has been voided. It can take up to 10 business days for the refund to complete.

EBQ

EBQ

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Feb 12, 2020 0
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