Copy link to clipboard
Copied
Hi, I accidentally purchased a photo twice. How can I remove the second photo?
It's really much too easy to buy something in your system. It's just one erroneous click and you buy the thing you don't want. The system should ask before buying if I really want to buy it.
Since you have accidentally licensed the same image twice, I have added an image credit to your account so that you can license a different image instead.
Let me know if that helps!
Feel free to update this thread in case of any additional query.
Regards,
Twarita
Copy link to clipboard
Copied
Hi Kornel,
Can you please share the image ID that you have accidentally purchased twice so that I can help you further with the issue?
Regards,
Twarita
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Since you have accidentally licensed the same image twice, I have added an image credit to your account so that you can license a different image instead.
Let me know if that helps!
Feel free to update this thread in case of any additional query.
Regards,
Twarita
Copy link to clipboard
Copied
Well,
it does in this case. But it's really quite unprofessional that there's no warning before buying. I can see a lot of problems like this on this forum.
I expected something better from a company like Adobe...