Accidentally purchased an image, what should I do?

New Here ,
Sep 05, 2018

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Hi. I accidentally purchased an image (139563829) and tried chatting with the support but they closed the chat as I was answering. Can someone here help me?

Hi Andie,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Accidentally purchased an image, what should I do?

New Here ,
Sep 05, 2018

Copy link to clipboard

Copied

Hi. I accidentally purchased an image (139563829) and tried chatting with the support but they closed the chat as I was answering. Can someone here help me?

Hi Andie,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

53

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 05, 2018 0
Adobe Employee ,
Sep 05, 2018

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Hi Andie,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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