• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Accidentally purchased extended license rather than standard license

New Here ,
Feb 18, 2019 Feb 18, 2019

Copy link to clipboard

Copied

Hello,

whilst purchasing an image of the Adobe Stock website I accidentally bought the extended license, when I only need the standard license for this image. Please, would you be able to help me with this issue? Is there any way for me to reclaim the 7 credits I spent extra on the extended license?

This issue is regarding image #228083413.

Kind Regards

Stefan

Views

425

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 18, 2019 Feb 18, 2019

Hi stefanh9095441,

you may want to post your concern in the following thread:
» how do I unlicense something that I purchased accidentally?

Kind Regards,
Maurice

Votes

Translate

Translate
Community Expert ,
Feb 18, 2019 Feb 18, 2019

Copy link to clipboard

Copied

Hi stefanh9095441,

you may want to post your concern in the following thread:
» how do I unlicense something that I purchased accidentally?

Kind Regards,
Maurice

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 25, 2019 Feb 25, 2019

Copy link to clipboard

Copied

LATEST

Hi Stephan,

Sorry for a delay in response.

Please check your private message for more information.

Regards,

Twarita

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started