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Accidentally purchased license for FILE #: 86671158, how can it be reversed?
Hi Lea,
I apologize for the troubles caused to you.
Unfortunately there is noway to unlicense an image that has been licensed once from the account.
Therefore I have added 1 license to your account so that you can use it against a different image.
Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.
Regards,
Sheena
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Hi Lea,
I apologize for the troubles caused to you.
Unfortunately there is noway to unlicense an image that has been licensed once from the account.
Therefore I have added 1 license to your account so that you can use it against a different image.
Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.
Regards,
Sheena
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Me too, I was trying to listen to a song then I accidentally purchased a song. Please help me unlicensed it.
Product link:
https://stock.adobe.com/my/search/audio?k=399520013
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Unlicence is not possible, but @Vani_100 could check on this and eventually grant a replacement licence.
Have a happy New Year.
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Hello Ian24627260xf7p,
399520013 is a Free asset. Refund cannot be generated for this free asset.
Hope this helps !!!
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Hello leas10467757,
I have verified that you have licensed asset and have granted you replacement credit. Please delete asset from any downloads or library at your end.
Hope this helps !!!