Accidentally purchased license

New Here ,
Feb 22, 2018 Feb 22, 2018

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Accidentally purchased license for FILE #:  86671158, how can it be reversed?

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Adobe Employee , Feb 23, 2018 Feb 23, 2018
Hi Lea,I apologize for the troubles caused to you. Unfortunately there is noway to unlicense an image that has been licensed once from the account.Therefore I have added 1 license to your account so that you can use it against a different image.Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.Regards,Sheena

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Adobe Employee ,
Feb 23, 2018 Feb 23, 2018

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Hi Lea,

I apologize for the troubles caused to you.

Unfortunately there is noway to unlicense an image that has been licensed once from the account.

Therefore I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Regards,

Sheena

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