Accidentally purchased license

Feb 22, 2018

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Accidentally purchased license for FILE #:  86671158, how can it be reversed?

Hi Lea,

I apologize for the troubles caused to you.

Unfortunately there is noway to unlicense an image that has been licensed once from the account.

Therefore I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Regards,

Sheena

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Accidentally purchased license

Feb 22, 2018

Copy link to clipboard

Copied

Accidentally purchased license for FILE #:  86671158, how can it be reversed?

Hi Lea,

I apologize for the troubles caused to you.

Unfortunately there is noway to unlicense an image that has been licensed once from the account.

Therefore I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Regards,

Sheena

Views

65

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 22, 2018 0
Adobe Employee ,
Feb 23, 2018

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Hi Lea,

I apologize for the troubles caused to you.

Unfortunately there is noway to unlicense an image that has been licensed once from the account.

Therefore I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Regards,

Sheena

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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