Adobe premium access

New Here ,
Apr 21, 2020

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I purchased an adobe premium membership and I still do not have access. My debit card reflects the charge.

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Adobe premium access

New Here ,
Apr 21, 2020

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I purchased an adobe premium membership and I still do not have access. My debit card reflects the charge.

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New user

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127

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Apr 21, 2020 1
LEGEND ,
Apr 21, 2020

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Sorry I have never heard of a Premium Membership.

 

Did you buy this Directly From the Adobe website???

 

In the sales section of the main Adobe web site system I do not see any subscription called Premium.

Was this for the Stock system?

 

I'm moving this conversation to the Stock forum.

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Apr 21, 2020 1
Adobe Community Professional ,
Apr 21, 2020

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This is a user-to-user forum.  Sorry but I have no idea what "Adobe Premium access" means either. 

 

Are you sure you don't mean Adobe Premier Pro or Premier Elements?

 

Please log-in to your account below to confirm your order and e-mail information is correct.
https://account.adobe.com/profile

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Apr 21, 2020 0
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