Adobe Server abuse - hack - maleware risk - please investigate

Participant ,
Dec 03, 2018

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A web developer that uses your software at work has now notified you that a file on the Adobe Stock Server server might contain maleware.

Please investigate.

Date: 12-3-2018 - 12:30pm EST

Maleware scan found a file that CCX (creative cloud stock preview tool) downloaded FROM the Adobe server onto my machine. Its is masquerading as a JPEG, it's triggering a RiskWare.ExtensionMismatch because there is more than just image data in the file. I quarantined it and removed it immediately. I suspect a stock user is exploiting your system by uploading jpegs with a virus in them.

Now its up to you to secure your system.

Filename: F26C3473-19FF-4170-8F9C-58992186FE76.JPEG

LocalPath: APPDATA\ROAMING\ADOBE\CCX WELCOME\DATA\ASSETS\F26C3473-19FF-4170-8F9C-58992186FE76.JPEG

Program that detected: Malewarebytes - pro edition

Thank you for your consideration in this matter.

I trust your systems, but I still scan daily- this is the first time I have ever had an issue with Adobe security.

Hello CZ,

I've sent you a private message. Our team will need some additional information from you.

EBQ

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Adobe Server abuse - hack - maleware risk - please investigate

Participant ,
Dec 03, 2018

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A web developer that uses your software at work has now notified you that a file on the Adobe Stock Server server might contain maleware.

Please investigate.

Date: 12-3-2018 - 12:30pm EST

Maleware scan found a file that CCX (creative cloud stock preview tool) downloaded FROM the Adobe server onto my machine. Its is masquerading as a JPEG, it's triggering a RiskWare.ExtensionMismatch because there is more than just image data in the file. I quarantined it and removed it immediately. I suspect a stock user is exploiting your system by uploading jpegs with a virus in them.

Now its up to you to secure your system.

Filename: F26C3473-19FF-4170-8F9C-58992186FE76.JPEG

LocalPath: APPDATA\ROAMING\ADOBE\CCX WELCOME\DATA\ASSETS\F26C3473-19FF-4170-8F9C-58992186FE76.JPEG

Program that detected: Malewarebytes - pro edition

Thank you for your consideration in this matter.

I trust your systems, but I still scan daily- this is the first time I have ever had an issue with Adobe security.

Hello CZ,

I've sent you a private message. Our team will need some additional information from you.

EBQ

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Dec 03, 2018 0
Adobe Employee ,
Dec 03, 2018

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Hello CZ,

Thank you for bringing this to our attention. Our team is reviewing the information you provided.

EBQ

EBQ

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Dec 03, 2018 0
Adobe Employee ,
Dec 03, 2018

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Hello CZ,

I've sent you a private message. Our team will need some additional information from you.

EBQ

EBQ

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Dec 03, 2018 0
Participant ,
Dec 11, 2018

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I have replied to your PM with additional information and returned your call.

Thank you for your attention to this matter.

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Dec 11, 2018 0
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