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Adobe stock cancellation

New Here ,
Nov 12, 2018 Nov 12, 2018

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Hello,

I did subscribe for free adobe stock and forgot to cancel the plan. Money has been debited

from my paypal for the last three months though I have not used any product. The problem is I am trying to cancel the account unfortunately no option is allowing me to do that. Someone kindly help.

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Adobe Employee , Nov 12, 2018 Nov 12, 2018

Hi Mariam,

Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 12 of August 2018. The subscription has been suspended and that is the reason you are unable to self-cancel your Adobe Stock subscription.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

In case you are unable to r

...

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Adobe Employee ,
Nov 12, 2018 Nov 12, 2018

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Hi Mariam,

Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 12 of August 2018. The subscription has been suspended and that is the reason you are unable to self-cancel your Adobe Stock subscription.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for further assistance.

In case you are unable to reach our support through the above- mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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