Adobe stock cancellation

New Here ,
Dec 28, 2020

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So I'm currently under my schools adobe Enterprise plan and I used that email to login and use adobe stock. I figured that I would be able to cancel it by myself after the free trial but there is NO WAY I'd be able to even access or manage the plan that is on MY CREDIT CARD. It doesnt even show up on my account at all... please someone help I just want it cancelled.

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

If I understand you well, you took a stocks subscription under your school account and you don't see that subscription in your account. I would contact ADOBE customer care as you probably used your own credit card to take the subscription. Additionally I would inform the administrator of the school account of the situation. 

 

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

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Account management, Plans and purchase

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Adobe stock cancellation

New Here ,
Dec 28, 2020

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So I'm currently under my schools adobe Enterprise plan and I used that email to login and use adobe stock. I figured that I would be able to cancel it by myself after the free trial but there is NO WAY I'd be able to even access or manage the plan that is on MY CREDIT CARD. It doesnt even show up on my account at all... please someone help I just want it cancelled.

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

If I understand you well, you took a stocks subscription under your school account and you don't see that subscription in your account. I would contact ADOBE customer care as you probably used your own credit card to take the subscription. Additionally I would inform the administrator of the school account of the situation. 

 

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

TOPICS
Account management, Plans and purchase

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36

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Dec 28, 2020 0
Adobe Community Professional ,
Dec 28, 2020

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If I understand you well, you took a stocks subscription under your school account and you don't see that subscription in your account. I would contact ADOBE customer care as you probably used your own credit card to take the subscription. Additionally I would inform the administrator of the school account of the situation. 

 

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

Regards, Abambo
Hard- and Software Engineer and Photographer.

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