Adobe Stock - could not load libraries

Community Beginner ,
Nov 24, 2020

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Is there an outage with Libraries at the moment? I cannot add to, or, view any of my libraries on Adobe Stock (though I can still license images). I can still view stock images via CC libraries in the app but I don't find this useful at all.

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Adobe Stock - could not load libraries

Community Beginner ,
Nov 24, 2020

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Is there an outage with Libraries at the moment? I cannot add to, or, view any of my libraries on Adobe Stock (though I can still license images). I can still view stock images via CC libraries in the app but I don't find this useful at all.

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Troubleshooting

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27

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Nov 24, 2020 0
Adobe Employee ,
Nov 24, 2020

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There was an temporary outage concerning libraries this morning. Please try again and comment here whether you are still seeing the issue or not.

EBQ

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Nov 24, 2020 0
Mi$$C LATEST
Community Beginner ,
Nov 25, 2020

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Hi, 

Thanks for getting back to me and sorry for my delayed reply. It started working again a few hours later.

 

Libraries failing to load happens quite frequently though and with different iterations (sometimes I can't view CC libraries, sometimes I can only view but not download Stock images, sometimes I can download but not save etc. etc.) I find it hard to troubleshoot online because CC libraries and Stock Libraries are linked but in my experience, they have separate issues.

 

Do you know, is there a platform or place I can check in realtime to see if outages are happening? A huge interruption to my workflow is figuring out whether the issue is with me or with Adobe. 

 

Thanks

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Nov 25, 2020 0
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