Adobe Stock fraudulent charge - account fraud!!!!!!

Dec 20, 2019

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Hi!

I never subscribed for Adobe stock and now I got charged £23.99 per month for the last 2 months! When I tried to cancel the plan, it says the cancellation charge is £107.96, ridiculous!!

Can someone from ADOBE help me stop this plan immediately and make the refund!

 

Thanks

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Adobe Stock fraudulent charge - account fraud!!!!!!

Dec 20, 2019

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Hi!

I never subscribed for Adobe stock and now I got charged £23.99 per month for the last 2 months! When I tried to cancel the plan, it says the cancellation charge is £107.96, ridiculous!!

Can someone from ADOBE help me stop this plan immediately and make the refund!

 

Thanks

TOPICS
Plans and purchase

Views

61

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 20, 2019 0
Adobe Employee ,
Dec 20, 2019

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Hi A.,

Using the Adobe ID that you are using on the forums I can see that you signed up for a free trial in October. Please contact customer care for assistance with canceling this subscription. https://helpx.adobe.com/contact.html

 

EBQ

EBQ

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