This is really dodge way of making money.
People, be aware, never get fall into this scam, I thought this brand Adobe - is a sw company. You can into subscription contract, no notification email or such, I thought those images I purchased was one off. Not at all, I found they've been debiting from my credit card monthly. I called them and made complaint, they told me to come back to me within few hours, no contact.
Seems like you opted for the Adobe first month free plan- 30 Day trial. Please see the terms for information: Adobe Stock 30-day trial - Get 10 Stock images free. | Adobe Stock.
You can cancel the plan risk-free within 30 days and you won't be charged until 2nd month.
In order to cancel the Stock subscription please see this link: Cancel your Adobe Stock membership
Hope this helps!
Hi Kanica, on 14th May there are some $4 transactions which I purchased as one off base, however, there are 2 transactions on 14th June and 14th July of $39.59 each, how come this happens without my consents, shouldn't you at least notify me that monthly billing will start?
(...) how come this happens without my consents (...)
You gave your consent by clicking "BUY".
Looks like all is correct: free month, then started with billing...
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I bought pictures, I paid for them, not the monthly subscription!!!
Seriously? And, what? pay the cancellation fee as you dictate?
No human should be earning money in this manner, just set up a trap and fish innocent poor people?
I request refund for last 2 months and cancel the subscription that you set up. I am only supposed to pay for the pictures I purchased, which I already paid for.
What I do not understand: How did you buy the pictures?
I totally understand your concern regarding the cancellation fee. I would request you to kindly get in touch with our support team for help and support. Please use this link: Contact Customer Care
Hi, I did before, they told me the manager will call back within few hours which never happened so far. And I called again waited half an hour not answered.
How do I get a redit back if an Adobe stock image is corrupt?
Sorry for the inconvenience.
I have added a replacement license to your account.
Thank you for your help.
Could you post the asset id?
Edit: I've now seen your thread here: Adobe stock image has an issue I need to return it... but how? . No need to answer my question twice.