Adobe Stock Images error buy license

New Here ,
Oct 27, 2020

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Can't buy license to MOV file, file#:  207070048. I was able to buy license and download 2 MOV files a few months ago but now I can't buy and download any. Pls help. Need these clips. It says: "Error. We're sorry, but a system error occured. If u do not receive a payment confirmation email in the next few minutes, please try again or contact customer support."

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Adobe Stock Images error buy license

New Here ,
Oct 27, 2020

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Copied

Can't buy license to MOV file, file#:  207070048. I was able to buy license and download 2 MOV files a few months ago but now I can't buy and download any. Pls help. Need these clips. It says: "Error. We're sorry, but a system error occured. If u do not receive a payment confirmation email in the next few minutes, please try again or contact customer support."

TOPICS
Licensing

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22

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 27, 2020 0
Adobe Employee ,
Oct 28, 2020

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Please check your license history, it's a link under the profile menu on the Adobe Stock website. I see that you were able to successfully purchase this item. You can download the file again from the license history page.

EBQ

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Oct 28, 2020 0
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