Adobe Stock license not available in your region error

New Here ,
Feb 26, 2018 Feb 26, 2018

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Hi Team,

Please assist to advise why is the error occurred and how to solve it.

My customer had purchased for adobe stock license from us , yet it comes out with errors: 'online licenses not available in your region'. please assist ASAP. Urgent**

pic.jpg

Thanks.

Regards,

Chong

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Adobe Employee , Feb 27, 2018 Feb 27, 2018
Hi Hafiza,Thanks for reaching out to the Stock team. I would like to notify you that Adobe does not sell Stock directly in your region(Malaysia) and hence you are getting an error. As you have mentioned in your above post that your customer has purchased Stock licenses for you, it might be possible that the purchase is made with a different Adobe ID and the region selected will be different. Please share that Adobe ID in a private message so that I can further assist youRegardsTwarita

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Adobe Employee ,
Feb 27, 2018 Feb 27, 2018

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Hi Hafiza,

Thanks for reaching out to the Stock team. I would like to notify you that Adobe does not sell Stock directly in your region(Malaysia) and hence you are getting an error.

As you have mentioned in your above post that your customer has purchased Stock licenses for you, it might be possible that the purchase is made with a different Adobe ID and the region selected will be different. Please share that Adobe ID in a private message so that I can further assist you

Regards

Twarita

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New Here ,
Nov 24, 2018 Nov 24, 2018

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I would like to notify you, that you can sell your stock images to someone else, if this is so difficult to use. Why do you had to buy fotolila? Please die Adobe! I'm out ... .

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Adobe Employee ,
Nov 26, 2018 Nov 26, 2018

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Hi Umit,

Please see the thread: Re: Country Region

Regards,

Twarita

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New Here ,
Jan 02, 2019 Jan 02, 2019

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"Online Licenses Not Available in Your Region"

i am from india. and i want to download images from adobe stock but it show error..

please help.....

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New Here ,
Jan 04, 2020 Jan 04, 2020

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dear sir / madam,

i know adobe stock is not support to our country, my country is sri lanka, and please answer me, WHY ADOBE STOCK NOT SUPPORT TO OUR COUNTRY ? can you give me  a reason please ?

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