Adobe Stock Licensing is too Slow

Aug 11, 2019

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Dear Adobe - Licensing each image inside Photoshop is amazingly inefficient and frustrating. I rightclick license, a pop up window asks "do you want to license the image?" Uhh, yes. Then it takes 5-7 seconds to license, then another 10-15 seconds to download thanks to your throttling... Seriously?!

Are you performing any user testing? That's rhetorical of course.  If this is not fixed I'm going back to Shutterstock, I can download images into a folder and work much faster.

Is Adobe Stock integration about efficiency for the user or just revenue for shareholders?

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Adobe Stock Licensing is too Slow

Aug 11, 2019

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Dear Adobe - Licensing each image inside Photoshop is amazingly inefficient and frustrating. I rightclick license, a pop up window asks "do you want to license the image?" Uhh, yes. Then it takes 5-7 seconds to license, then another 10-15 seconds to download thanks to your throttling... Seriously?!

Are you performing any user testing? That's rhetorical of course.  If this is not fixed I'm going back to Shutterstock, I can download images into a folder and work much faster.

Is Adobe Stock integration about efficiency for the user or just revenue for shareholders?

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Aug 11, 2019 0
Adobe Community Professional ,
Aug 11, 2019

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You name it. Other users are complaining that it is to easy to license via the website. Did you try to do the (mass-)licensing via the website? Obviously the 20 seconds is not important if you license only one picture but if you license 20 in a row...

I'm also looping in EvilBugQueen1​ for expert advice.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Aug 11, 2019 0
Aug 11, 2019

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Thanks Abambo. There is mass licensing? I've looked and cannot find this, any info is appreciated thanks.

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Aug 11, 2019 0
Adobe Community Professional ,
Aug 11, 2019

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There is no function like that, but as your description, you're trying to license a bunch of files at once. That's what I would call mass-licensing. It may be or it may not be faster to do that via the web interface. I license a picture one by one and rarely more than a picture in a row. So I even did not remark any delay if there is.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Aug 11, 2019 1
Adobe Employee ,
Aug 12, 2019

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Hi M.,

Thank you for the feedback. I'll forward to our product management team. Someone may reach out to you for additional information.

EBQ

EBQ

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Aug 12, 2019 1
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