Adobe Stock not as shown

New Here ,
Jan 11, 2018

Copy link to clipboard

Copied

I downloaded a template - a gift voucher - primarily for the background artwork only to find it is a plain template. The intricate image was not included. The notes on the file do not include any disclaimer:

FILE TYPE
PSDT

FILE SIZE
4.85 MB

USE WITH
Photoshop

A Christmas gift voucher with red accents and a diagonal photo layout.
  • Size: 8.5 x 4 inches with .25 inch bleed
  • CMYK Color
  • Easy to use smart objects
  • Add your own text

This template is a bit useless to me without all that is shown in the image. Am I missing part of the file?

I see that the problematic asset is Christmas Gift Voucher with Diagonal Photo Layout. Buy this stock template and explore similar templates at Adobe Stock …

We apologize for the inconvenience, we will credit you for used license for this asset - and stock team will be looking at this template file.

Views

134

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Stock not as shown

New Here ,
Jan 11, 2018

Copy link to clipboard

Copied

I downloaded a template - a gift voucher - primarily for the background artwork only to find it is a plain template. The intricate image was not included. The notes on the file do not include any disclaimer:

FILE TYPE
PSDT

FILE SIZE
4.85 MB

USE WITH
Photoshop

A Christmas gift voucher with red accents and a diagonal photo layout.
  • Size: 8.5 x 4 inches with .25 inch bleed
  • CMYK Color
  • Easy to use smart objects
  • Add your own text

This template is a bit useless to me without all that is shown in the image. Am I missing part of the file?

I see that the problematic asset is Christmas Gift Voucher with Diagonal Photo Layout. Buy this stock template and explore similar templates at Adobe Stock …

We apologize for the inconvenience, we will credit you for used license for this asset - and stock team will be looking at this template file.

Views

135

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 11, 2018 0
Adobe Employee ,
Jan 12, 2018

Copy link to clipboard

Copied

I see that the problematic asset is Christmas Gift Voucher with Diagonal Photo Layout. Buy this stock template and explore similar templ...

We apologize for the inconvenience, we will credit you for used license for this asset - and stock team will be looking at this template file.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 12, 2018 1
Resources
Buy Adobe Stock
Getting Started