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Adobe stock plan

New Here ,
Dec 21, 2017 Dec 21, 2017

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Hi.

I've a CREATIVE CLOUD PHOTOGRAPHY plan.

I've tried to subscribe to ADOBE STOK but it tells me that i've already a plan.

But in my plans section i can't see that plan, only the Photography one.

How can i access to Adobe Stock?

How to activate that plan (is exist) or cancel it and start a new one?

Thanks.

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correct answers 1 Correct answer

Adobe Employee , Dec 21, 2017 Dec 21, 2017

Hi Luca,

I see you have purchased an Adobe Stock 10 images per month (one- year) plan on 21st December 2017. I would like to inform you that it usually takes 24-48 hours to activate the plan.


In case the plan is not activated within the above mentioned time frame, feel free to update this thread so that we can further assist you.

Regards

Twarita

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New Here ,
Dec 21, 2017 Dec 21, 2017

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You can see my Plans Section, with the Photography plan only:

Schermata 2017-12-21 alle 19.52.53.png

And i've got this when i try to subscribe to Adobe Stock:

Schermata 2017-12-21 alle 19.53.12.png

How to solve?

Thanks.

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Adobe Employee ,
Dec 21, 2017 Dec 21, 2017

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Hi Luca,

I see you have purchased an Adobe Stock 10 images per month (one- year) plan on 21st December 2017. I would like to inform you that it usually takes 24-48 hours to activate the plan.


In case the plan is not activated within the above mentioned time frame, feel free to update this thread so that we can further assist you.

Regards

Twarita

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