Adobe Stock Premium Photos

[lizelles14001830]

Good afternoon Adobe Stock, I urgently need your assistance PLEASE. I've purchased a few stock images this morning for a client who supplied me with a list of images they liked. Without realizing it, one of the images was a Premium photo. Huge mistake! I can't afford that photo and have no need for such a hugely expensive image. I'm desperate! Please, Please can you help me?? I'm willing to pay an amount for the image, but CAN'T AFFORD such a large amount 😞  

[Abambo · Accepted solution]

Sorry for your mishap, but this is a user to user forum and we can't help with refunds.

I recommend to contact Adobe Customer support and ask support for a solution. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

I wish you good luck.