Adobe Stock Primary email

New Here ,
Oct 22, 2020

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Hi, the person who is registered for our team adobe stock has left, and we are trying to change the primary email address to one of ours. We keep getting the message that the email is already in use, I'm presuming it must be through our Adobe CC teams account. Is there any workaround for this?

 

Thanks in advance

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Account management, General, Licensing, Plans and purchase, Troubleshooting

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Adobe Stock Primary email

New Here ,
Oct 22, 2020

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Hi, the person who is registered for our team adobe stock has left, and we are trying to change the primary email address to one of ours. We keep getting the message that the email is already in use, I'm presuming it must be through our Adobe CC teams account. Is there any workaround for this?

 

Thanks in advance

TOPICS
Account management, General, Licensing, Plans and purchase, Troubleshooting

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12

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Oct 22, 2020 0
Adobe Employee ,
Oct 22, 2020

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Hi GavEllis13,

Using the Adobe ID you are using here on the forums I can see that you are the admin of a team that only has Adobe Stock, I also see that you are a member of another team where you are not the administrator or contract owner. When you sign into the Adobe Stock website you will see two teams listed in the profile menu. One with Adobe Stock and one without.

 

EBQ

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Oct 22, 2020 0
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