Adobe Stock "Free" Trial charged

New Here ,
Jun 26, 2019

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Hi there,

I am being charged for my free trial with Adobe Stock.

I am still under my 30 day trial and I have cancelled my subsciption. How do I get a refund?

Regards

Nila Mistry

Hi N. M.,

Using the Adobe ID you are using here on the forums I can see that you did subscribe but that the subscription is now closed and your unused licenses have expired. From what I can see there is no record of a charge. If you have been charged you can Contact Customer Care for additional assistance.

EBQ

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Adobe Stock "Free" Trial charged

New Here ,
Jun 26, 2019

Copy link to clipboard

Copied

Hi there,

I am being charged for my free trial with Adobe Stock.

I am still under my 30 day trial and I have cancelled my subsciption. How do I get a refund?

Regards

Nila Mistry

Hi N. M.,

Using the Adobe ID you are using here on the forums I can see that you did subscribe but that the subscription is now closed and your unused licenses have expired. From what I can see there is no record of a charge. If you have been charged you can Contact Customer Care for additional assistance.

EBQ

Views

273

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 26, 2019 0
Adobe Employee ,
Jun 27, 2019

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Hi N. M.,

Using the Adobe ID you are using here on the forums I can see that you did subscribe but that the subscription is now closed and your unused licenses have expired. From what I can see there is no record of a charge. If you have been charged you can Contact Customer Care for additional assistance.

EBQ

EBQ

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Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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