Adobe Stock site won't load in Safari

New Here ,
Sep 20, 2019 Sep 20, 2019

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I have the exact same problem. The site loads in Chrome, but I use Safari almost always and it won't load there. Just gets halfway through and hangs there forever. Very annoying. It's not the network, it's definitely the site, on Safari only.

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Adobe Employee ,
Sep 20, 2019 Sep 20, 2019

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Hi, 

I assume you are referring to the Adobe Stock site. Did you try resetting the browser? Try clearing the cookies/cache and let us know if that helps!

 

Thanks 

Kanika

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Adobe Employee ,
Sep 20, 2019 Sep 20, 2019

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Hi G_Z,

 

Clearing your browser history may remedy this. This issue might also be caused by browser extensions you are using in Safari your browser. To troubleshoot, after clearing your history disable your browser extensions, restart browser and visit the stock site. If the page loads as it should one of your extensions is causing the issue and you'll want to experiment to determine which one. We would be very interested to know what you discover.

 

EBQ

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New Here ,
Jan 26, 2021 Jan 26, 2021

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I am on Chrome today and cannot get the Adobe Stock Site to load on any of my computers...Seriously I started at

6 am today and its 6 pm now and still not loading correctly

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Adobe Employee ,
Jan 26, 2021 Jan 26, 2021

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Please refer to my earlier comment. There are several things you can do to troubleshoot.

EBQ

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