Adobe Stock subscription without agreement

[pierredegeorges]

Dear customer service from Adobe, 

As a design freelancer, I subscribed to Adobe Creative Suite a year ago. Today, I just noticed on my bank statement that - without any form of consensual agreement - there is a subscription running which is called "Adobe Stock Photos" that costs. I don't need such a subscription and never used it (as I have never used stock photos and probably never will). Hence, I ask for the immediate reimbursement of the total amount spent AND a cancellation of my subscription, otherwise, I will stop all my subscriptions to Adobe for good. 

Thank you for your prompt reply. 

Best, 

Pierre

[Test Screen Name]

Sounds a problem. You need to contact Adobe. The forum is not Customer Support, just fellow customers. 

[EvilBugQueen1]

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ