Adobe Stock Subscriptions are unreasonable

New Here ,
Feb 21, 2020

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So I needed a photo. I signed up for the basic three image plan. I forgot to cancel and paid for another month, got 3 more licenses. That was my fault.

 

But now without using most of my credits, If I cancel I lose my credits. This is ridiculous.

 

And I know this is clearly mentioned on the Adobe Stock page. But I think this is a horrible policy. I chatted with adobe about it (I'vee attached chat images) and expected nothing to be done. But I wanted them to know how I felt about it.

 

A few years ago at adobemax they gave all f us a bunch of credits. This is very easy stuff to do, but of course the reason is to keep people subscribed. Not cool Adobe

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Adobe Stock Subscriptions are unreasonable

New Here ,
Feb 21, 2020

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So I needed a photo. I signed up for the basic three image plan. I forgot to cancel and paid for another month, got 3 more licenses. That was my fault.

 

But now without using most of my credits, If I cancel I lose my credits. This is ridiculous.

 

And I know this is clearly mentioned on the Adobe Stock page. But I think this is a horrible policy. I chatted with adobe about it (I'vee attached chat images) and expected nothing to be done. But I wanted them to know how I felt about it.

 

A few years ago at adobemax they gave all f us a bunch of credits. This is very easy stuff to do, but of course the reason is to keep people subscribed. Not cool Adobe

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138

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Feb 21, 2020 0
Adobe Employee ,
Aug 24, 2020

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I'm sorry you are not satisfied with your subscription. You might want to consider purchasing credit packs instead of a subscription. https://stock.adobe.com/plans#get-credits

 

EBQ

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Aug 24, 2020 0
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