I signed up for the trial for the 12 month plan. When I went back to download another graphic, I was asked to sign up again with credit card information. Would appreciate some help.
I looked up the email address you are using here on the forums and do not see any Adobe Stock subscriptions associated with this email address. Is it possible you used a different email address when you signed up?
Thank you for your response.
Please try <REMOVED BY MODERATOR>
I have attached a payment/plan confirmation I received from Adobe Stock.
You have 8 license left in this month's quota under the email address you provided above. Not all assets are covered by a subscription. If you saw a message that you needed to the asset may not be part of our standard assets.